Last updated: 25th June 2025

 

Thank you for visiting and shopping at Aurm Luxe. We are committed to delivering your order in the best condition, and on time. Please review our shipping policy below.

 

 

 

1. Shipping Within India

 

 

• Processing Time: All orders are processed within 1–2 business days.

• Shipping Time: Orders are usually delivered within 3–7 business days depending on your location.

• Shipping Charges:

   

  • Free Shipping on all prepaid orders above ₹400.

  • A flat shipping fee of ₹99 is charged for orders below ₹400.

   

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2. International Shipping

We currently don't offer International Shipping

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3. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order on our website under “Track My Order”.

 

 

 

4. Delays & Exceptions

 

 

While we strive to deliver all orders on time, unforeseen delays (weather, customs, courier issues) may occur. We appreciate your patience and will support you in such cases.

 

 

 

5. Undeliverable Packages

 

 

If your package is returned to us due to an incorrect address or failed delivery attempts, we will contact you. Reshipping charges may apply.

 

 

 

6. Questions or Concerns?

 

 

Feel free to contact our customer support team:

📧 aurmluxe@gmail.com

📞 +91-9307892539 (Mon–Sat, 10 AM – 6 PM IST)